At Plant+, we prioritize your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or use our services.
Information We Collect
We collect information to provide, personalize, and improve our services. This includes:
- •Personal Information: Such as your name, email, shipping and billing address, phone number, and payment information.
- •Account Information: Login credentials and purchase history if you create an account.
- •Order Details: Items purchased, quantities, payment amounts, and shipping details.
- •Usage Data: Information about your interactions with our platform, including os type, device type, browser information, IP address, and app interactions.
How We Use Your Information
Your information is used for:
- •Order Fulfillment: To process, verify, and deliver orders, as well as handle returns and exchanges.
- •Customer Support: To address inquiries, provide support, and communicate about your orders.
- •Personalization: To tailor content and product recommendations based on your preferences and interactions.
- •Marketing and Promotions: We may send you promotional emails if you consent. You can opt-out at any time.
- •Improving Services: Usage data helps us improve product offerings, and user experience.
Security of Your Data
We use industry-standard security measures to protect your data. Although we strive to use commercially acceptable means to safeguard your information, no electronic storage method is 100% secure. If you have questions about security, contact us directly.
Data Retention and Deletion
- We retain your information for as long as your account is active or as needed to provide our services.
- After account deletion or a deletion request, your information will be permanently deleted unless we need to retain it for legal reasons.
- For deletion requests, fill this form https://forms.gle/16D2X8HLaZmTXta17
Your Rights
Depending on your location, you may have rights over your data, such as:
- •Access: Request access to your personal information.
- •Correction: Update or correct inaccuracies in your information.
- •Deletion: Request the deletion of your personal information.
- •Opt-Out: Unsubscribe from marketing communications at any time.
To exercise any of these rights, please contact us at aadesh.baranwal@plantplus.in
Changes to This Privacy Policy
We may update this policy to reflect changes to our practices. Significant changes will be posted on our website, and we may notify users via email or an app notification.
Terms and Conditions
These terms and conditions outline the rules and regulations for the use of Plant+ services.
By accessing our services we assume you accept these terms and conditions. If you have any concern about our terms and conditions, please contact us with a thorough description, and we will try to resolve it.
Cancellation and Refund
If you are not satisfied with your purchase, you can request a cancellation within 1 day of purchase. Refunds are done for damaged goods at the time of delivery. Please contact our support team for assistance.
Shipping and Delivery
We offer deliveries to Delhi NCR plant nurseries only right now.
Contact Us
If you have any questions or concerns, please contact us at aadesh.baranwal@plantplus.in or call us at +919654707877.